POLICES

The procedure for payment for services at the Forum Plaza:

 

  1. Please make sure you got your passport or other identity documents.

  2. The hotel has a daily payment method.

  3. The payment for accommodation in the hotel according to the general rule is charged in accordance with a single settlement hour - 12.00 hours of the current day by local time.


Payment for early check-in and late check-out:
 

  • Early check-in from 9.00 a.m. is free of charge and depends on availability;

  • Check-in from 12.00 a.m. to 9.00 a.m. with pre-booking is carried out with a 30% discount on the room rate;

  • Check-in from 12.00 a.m. to 9.00 a.m. without prior reservation is depends on availability and costs 50% discount on the room rate;

  • Late check-out until 2.00 p.m. is free of charge, depends on availability;

  • Late check-out from 2.00 p.m. to 12.00 a.m. is for a fee - 50% of the room price.

 

  • If guest didn’t arrival, as well as late cancellation (less than one day before the check-out time), the hotel administration has the right to impose a penalty in the amount of the room rate per day.

  • If you pay for accommodation at the hotel for cash and credit cards, the guest receives one copy of the invoice and a cash receipt.

  • The hotel makes payment for services in rubles of the Russian Federation for cash, by bank transfer and by credit cards "Visa", "Visa Electron", "Master card", "Master Card Electronic", "Maestro".

  • Additional room charges will be charged according to the hotel price list.

  • Accommodation with a child without providing extra bed is free, it is also possible to provide a baby cot on request.

  • Smoking is not allowed in the rooms. Penalty is 2000 rubles

  • Pets are not allowed.

87 Uralskaya st, Krasnodar

2018 © Forum Plaza