POLICES

8 800 200-68-35

The procedure for payment for services at the Forum Plaza:

Please make sure you got your passport or other identity documents.
The hotel has a daily payment method.
The payment for accommodation in the hotel according to the general rule is charged in accordance with a single settlement hour - 12.00 hours of the current day by local time.

Payment for early check-in and late check-out:

Early check-in from 9.00 a.m. is free of charge and depends on availability;
Check-in from 12.00 a.m. to 9.00 a.m. with pre-booking is carried out with a 30% discount on the room rate;
Check-in from 12.00 a.m. to 9.00 a.m. without prior reservation is depends on availability and costs 50% discount on the room rate;
Late check-out until 2.00 p.m. is free of charge, depends on availability;
Late check-out from 2.00 p.m. to 12.00 a.m. is for a fee - 50% of the room price.

If guest didn’t arrival, as well as late cancellation (less than one day before the check-out time), the hotel administration has the right to impose a penalty in the amount of the room rate per day.
If you pay for accommodation at the hotel for cash and credit cards, the guest receives one copy of the invoice and a cash receipt.
The hotel makes payment for services in rubles of the Russian Federation for cash, by bank transfer and by credit cards "Visa", "Visa Electron", "Master card", "Master Card Electronic", "Maestro".
Additional room charges will be charged according to the hotel price list.
Accommodation with a child without providing extra bed is free, it is also possible to provide a baby cot on request.
Smoking is not allowed in the rooms. Penalty is 2000 rubles
Pets are not allowed.